Table 2 Master-list of product/service attributes

1

Capacity

23

Maintenance

2

Convergence to multiple modes

24

Uniqueness

3

Modularity

25

Ease of manufacturing

4

Comfort

26

Sensory Appeal

5

Ergonomics

27

Inter-systemic component interaction

6

Flattening the “learning curve”

28

Versions

7

Durability

29

Flexibility

8

Ease of use

30

Ability to be of standalone use

9

Non-verbal communication

31

Cycle time

10

Multiple utility

32

Mode of payment

11

Availability

33

Dynamic display of usage

12

Reliability

34

Fun to use

13

Affordability

35

Transference of use

14

Eco friendliness

36

Disposability

15

Turnaround time

37

Customization

16

Resale value

38

Ease of assembly and control to user

17

Brand and Line extention

39

Optimization of material and functionality

18

Safety

40

After sales service

19

Portability

41

Traceability

42

Operating Costs

20

Esthetics

43

Bundling of accessories

21

Poke yoke (mistake-proofing)

44

Customized dosage

22

Identity/branding

45

Ease of use for the physically challenged