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A Systems View Across Time and Space

Table 2 Selected coding tables

From: User innovation and entrepreneurship: case studies from rural India

Code

Indicators

Examples from interview transcripts

User-background

Financial situation

‘I belong to a poor potter family. We used to get food grains for making pots.’

‘I grew up in a poor farmer family.’

Professional situation

‘I worked as a mason, this did not interest me, then I set up a tea stall… after some time I worked in a factory for sometime…’

‘I worked as a mechanic and electrician since childhood and learnt about machines.’

Reason for innovation

Automation of a manual process

‘The manual process of cotton stripping was very time consuming and led to a lot of wastage. I always wanted to automate this process.’

Cost of the product

‘Poor people also have a desire to use good products, but they can't afford many of these products. So, I wanted to make products which the poor could also afford.’

Process-user innovation

Genesis of the idea

Amla was grated by hand for making ladoos and process for making gulab jal was also very manual. I wanted to do something about it.’

Financial resources

‘My brother in law gave me money to build the cotton stripper.’

Product development

‘The engine used to run for a 3–5 hours and had to be opened and cleaned after that because of faulty filter. I made several changes to the gassifier before it worked properly.’

Challenges faced

‘There were times when there was no food for even a meal… I have struggled a lot…’

Enabler-user innovation

Financial support

‘The biggest financial support I received was from my friends and family.’

Moral support

‘I could not have done any of this, without the support of my family.’

Process-user entrepreneurship

Business development

‘I have exported to many countries including Singapore, South Africa, Germany and Kenya.’

Demos of the product

‘I took the machine to Churu for a demonstration and I got an export order from that.’

Sales

‘I have a turnover of around Rs. 1 Crore.’

Role of external organizations

‘NIF was a very big support- they helped with patent, money…’

Enabler-user entrepreneurship

Financial help

‘NIF provided Rs. 2.5 lakh.’

IPR help

‘NIF helped with patent of the product.’

Marketing help

‘NIF arranged for demos of my product at many exhibitions.’

Recognition help

‘It is because of NIF that I got the President's award.’

Product development help

‘NIF has helped with the redesign of the multi-processing machine so that it can process milk products also.’

Impact - individual

Economic

‘Financially today I am very comfortable.’

Social impact

‘If you type “Mansukhbhai” on Google, I am on the top of the list. I have become famous as “Mitticool”.’

Impact - society

Economic

‘There are many women in my village who are using this machine to make herbal products.’

Social impact

‘Every village this machine has gone to there has been a “wave of change”.’

Environment impact

‘The gassifier emits no pollution and is a very good alternative to diesel.’