A Systems View Across Time and Space
Table 9 Assignment of statements from open-ended question on motivators and expected added value of IoT application development to value-chain activities
Activity domain | # statements | % statements | Value-adding activities | # statements | % statements |
|---|---|---|---|---|---|
Primary activities | 51 | 56% | Inbound logistics | 1 | 1% |
| Â | Â | Â | Operations and production | 10 | 11% |
| Â | Â | Â | Service and aftersales | 15 | 16% |
| Â | Â | Â | Outbound logistics | 1 | 1% |
| Â | Â | Â | Marketing and sales | 24 | 26% |
Support activities | 12 | 13% | Company infrastructure | 1 | 1% |
| Â | Â | Â | R&D development | 7 | 8% |
| Â | Â | Â | Procurement (purchase) | 2 | 2% |
| Â | Â | Â | Human resource management | 2 | 2% |
User activities | 28 | 31% | Use/consume | 10 | 11% |
| Â | Â | Â | Standby/store | 7 | 8% |
| Â | Â | Â | Maintain/repair | 10 | 11% |
Total | 91 | 100% | Â | 91 | 100% |