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Table 9 Assignment of statements from open-ended question on motivators and expected added value of IoT application development to value-chain activities

From: Empirical study on innovation motivators and inhibitors of Internet of Things applications for industrial manufacturing enterprises

Activity domain # statements % statements Value-adding activities # statements % statements
Primary activities 51 56% Inbound logistics 1 1%
    Operations and production 10 11%
    Service and aftersales 15 16%
    Outbound logistics 1 1%
    Marketing and sales 24 26%
Support activities 12 13% Company infrastructure 1 1%
    R&D development 7 8%
    Procurement (purchase) 2 2%
    Human resource management 2 2%
User activities 28 31% Use/consume 10 11%
    Standby/store 7 8%
    Maintain/repair 10 11%
Total 91 100%   91 100%