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Journal of Innovation and Entrepreneurship

A Systems View Across Time and Space

Table 10 Multiple regressions: mediating effect of operations management and financial management (Beta coefficient)

From: Enhancing financial performance of the banks: the role of customer response and operations management

Variable

Model 1

Model 2

Customer response

0.105

0.066*

 R2

0.016

0.020

 Adjusted R2

−0.001

−0.016

â–³R2

0.016

0.004

 F change

0.919

0.212*

  1. Level of significant: *p < 0.10, **p < 0.05
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