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A Systems View Across Time and Space

Table 5 Correlation test

From: Customer engagement design during the COVID 19 pandemic, mutual trust and intelligent automation: a conceptual perspective

 

Customer engagement

Mutual trust

Corporate communication

Customer engagement

   

 Pearson correlation

1

0.421**

0.619**

 Sig. (2-tailed)

 

0.000

0.000

 Covariance

4.102

0.869

0.867

 N

330

330

330

Mutual trust

   

 Pearson correlation

0.242**

1

0.298**

 Sig. (2-tailed)

0.000

 

0.000

 Covariance

0.869

3.157

1.046

 N

330

330

330

Corporate communication

   

 Pearson correlation

0.219**

0.298**

1

 Sig. (2-tailed)

0.000

0.000

 

 Covariance

0.867

1.046

3.847

 N

330

330

330

  1. **Correlation is significant at the 0.01 level (2-tailed)