A Systems View Across Time and Space
Table 2 Evidence in support of SMEs' IT adoption during COVID-19
From: Cloud accounting adoption in Thai SMEs amid the COVID-19 pandemic: an explanatory case study
Authors | Technology topic | Evidence |
|---|---|---|
Kumar and Ayedee (2021) | Technology 4.0, e.g., social media, e-commerce, and cloud | The adoption of technology 4.0. can help identify customer demands, increase sales and turnover, maintain physical distance, and increase automation |
Fitriasari (2020) | Digital transformation | SMEs' business resilience is aided by digital transformation, which occurs when new digital skills develop, and digital tools are embraced |
Papadopoulos et al. (2020) | Digital technologies, e.g., mobile, collaborative technologies, big data analytics, IoT, AI, and blockchain | In response to COVID-19, digital technology should be exploited for securing business continuity for SMEs during intense disruptions and global community shocks |
Strusani and Houngbonon (2020) | Cloud, big data analytics, AI, robotics, IoT, blockchain, drones, 3D printing, genomics, and distributed power systems, favored by 5G | Digitalization of business processes, with increased use of automation, digital financial services, remote-control systems, and additive manufacturing are critical in the COVID-19 era |