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A Systems View Across Time and Space

Table 6 Coding results on applying design thinking for business model innovation

From: Applying design thinking for business model innovation

Categories

Codes

Designers (n = 42)

• Design researchers/experts as facilitators (n = 28)

• Design researchers/experts as main designers (n = 3)

• Company or organisation users as main designers (n = 32)

• Company or organisation users as participants (n = 1)

• Multiple stakeholders as participants (n = 36)

• Multiple stakeholders as main designers (n = 1)

• External multi-disciplinary teams as main designers (n = 2)

• Multi-disciplinary teams as main designers (n = 5)

• Multi-disciplinary teams as participants (n = 1)

Design activities (n = 41)

• Participatory design activities (n = 37)

• Design research activities (n = 25)

• Design activities (n = 41)

Design artefacts: design tools (n = 40)

• Applying new business model design tools (n = 18)

• Using existing tools for business model innovation (n = 29)

• Applying new tools to enable business model innovation (n = 2)

• Using existing tools to enable business model innovation (n = 1)

• Using tools of business analytics to support business model innovation (n = 5)

Design artefacts: design approaches (n = 41)

• New business model design approaches (n = 31)

• New product and service design approaches (n = 1)

• Existing product and service design approaches (n = 1)

• New design thinking and innovation approaches (n = 2)

• Existing design thinking and innovation approaches (n = 3)

• New design approaches to make business modelling tools (n = 1)

• New frameworks of using design approaches for business model innovation (n = 2)

Design artefacts: design outputs (n = 44)

• Prototypes of new products and services (n = 35)

• Prototypes of value propositions (n = 1)

• Prototypes of new business models (n = 34)

• New products and services (n = 23)

• New business models (n = 23)

• Opportunities for the transition to new business models (n = 15)