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A Systems View Across Time and Space

Table 3 Digital business model key constructs

From: Disruptive business value models in the digital era

1. Customer insights, tailoring and satisfaction

Amit and Zott (2012); Dehning and Richardson (2002); Dedrick et al., (2003); Iansiti and Lakhani (2020); Kim (2021); Payne & Frow, 2005); Schryen (2013); Sjödin et al., (2021); Stringfellow et al., (2004)

2. Digital business process enhancements

Downes and Nunes (2013); Sjödin et al., (2021)

3. Data competencies and analytics

Gauthier et al., (2018); Parida et al., (2019)

4. Intangible assets

Dedrick et al., (2003); Schryen (2013); van der Aalst and et al., (2018)

5. Workforce capital

Acemoglu and Restrepo (2019); Agostinelli et al., (2020); van der Aalst et al., (2018); Willcocks et al., (2015)

6. Increasing coordination and productivity

Amit and Zott (2001); Iansiti and Lakhani (2020); Visnjic et al., (2017)

7. Performance/financial returns

Amit and Zott (2001); Dedrick et al., (2003); Dehning and Richardson (2002); Kim (2021); Schryen (2013); Teece (2010); van der Aalst et al., (2018)

8. Environmental and societal values

Anderson and Kupp (2008); Bocken et al., (2013); Boons et al., (2013); Evans et al., (2017); Kim (2021); Sanchez and Ricart (2010); Yang et al., (2014)

9. Sustainable competitive advantage

Casadesus-Masanell and Zhu (2013); Kim (2021); Mitchell and Coles (2003); Morris et al., (2005); Yang et al., (2014)

10. a) Creates value

      b) Co-creating value

Amit and Zott (2001); Aspara et al., (2013); Casadesus-Masanell and Zhu (2013); Chesbrough (2010); Kim (2021); Magretta (2002); Teece, 2010); Visnjic et al., (2017); Paschou et al., (2020)

  1. Source: compiled by Author