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Journal of Innovation and Entrepreneurship

A Systems View Across Time and Space

Table 8 Multiple regressions: customer responses and operational management (Beta coefficient)

From: Enhancing financial performance of the banks: the role of customer response and operations management

Variable

Operations management

Customer response

0. 562**

 R2

0.006

 Adjusted R2

−0.012

â–³R2

0.006

 F change

0.341**

  1. Level of significant: *p < 0.10, **p < 0.05
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