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A Systems View Across Time and Space

Table 1 Skills’ list

From: Business resilience skills for SMEs

Category

Subcategory

Soft skills

General skills (GS)

Cognitive of higher level

Goal Setting

Ability for continuous learning

Critical thinking

Creativity

Socio-emotional

Communication

Empathy

Systemic

Cooperation, Teamwork

Adaptability (incl. Flexibility)

Planning and organisation

Negotiation

Decision making

Leadership

Mobilising Resources

Vocational/professional skills (VPS)

General professional skills

Time management

Customer-orientation

Networking

Digital skills

Digital Communication

Data Security

Data and information management

Data and information management and transformation

Accessing, extracting and processing information

Evaluation, analysis and synthesis of information and data

Other professional skills

Financial and economic resources management

Teaching, supporting and guiding other people

Health and safety (HS)

Health and safety

Providing for health and safety at work

Ensuring public health and consumer protection

Characteristics, attitudes and values (CAV)

Personal characteristics/Attitudes—Behaviours

Reliability

Initiative and taking action

Self-confidence

Perseverance

Values

Integrity

Work ethics

Resilience strategy (RS)

Risk management

Risk identification and assessment

Resilience planning

Impact analysis

Recovery Strategy, Communication and Coordination

Seeking advice–Receptiveness–Openness