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A Systems View Across Time and Space

Table 10 Skills average importance, adequacy and mismatch by order of importance

From: Business resilience skills for SMEs

No

Cat

Skill

Importance

Adequacy

Mismatch

1

CAV

Reliability

9.50

8.82

0.68

2

CAV

Integrity

9.47

9.23

0.23

3

CAV

Work ethics

9.39

9.25

0.14

4

GS

Communication

9.22

7.70

1.52

5

CAV

Perseverance

9.10

8.30

0.80

6

CAV

Initiative and taking action

9.03

8.17

0.87

7

GS

Decision making

9.03

7.86

1.16

8

RS

Risk identification and assessment

8.98

7.53

1.45

9

VPS

Financial and economic resources management

8.95

7.56

1.40

10

GS

Planning and organisation

8.95

7.47

1.48

11

GS

Adaptability (incl. Flexibility)

8.94

7.72

1.21

12

VPS

Customer-orientation

8.91

7.43

1.48

13

GS

Leadership

8.80

7.61

1.19

14

CAV

Self-confidence

8.79

7.95

0.85

15

VPS

Networking

8.78

7.09

1.69

16

GS

Cooperation. Teamwork

8.73

7.66

1.07

17

RS

Recovery Strategy. Communication and Coordination

8.72

7.15

1.57

18

GS

Creativity

8.72

7.68

1.04

19

VPS

Digital Communication

8.70

7.27

1.43

20

VPS

Time management

8.70

7.04

1.66

21

GS

Mobilising Resources

8.69

7.22

1.48

22

RS

Seeking advice–Receptiveness–Openness

8.67

7.28

1.39

23

HS

Providing for health and safety at work

8.62

8.23

0.39

24

GS

Continuous learning

8.62

7.16

1.46

25

HS

Ensuring public health and consumer protection

8.59

8.18

0.41

26

VPS

Teaching. supporting and guiding other people

8.56

7.28

1.28

27

RS

Resilience planning

8.50

7.05

1.45

28

GS

Goal Setting

8.46

7.18

1.28

29

GS

Negotiation

8.41

7.16

1.24

30

RS

Impact analysis

8.40

7.00

1.40

31

VPS

Data Security

8.39

7.42

0.97

32

GS

Critical thinking

8.35

7.51

0.84

33

GS

Empathy

8.30

7.62

0.69

34

VPS

Evaluation. analysis and synthesis of information and data

8.29

7.00

1.28

35

VPS

Data and information management and transformation

8.00

6.93

1.07

36

VPS

Accessing. extracting and processing information

7.91

6.84

1.07

Min

7.91

6.84

0.14

Max

9.50

9.25

1.69

Range

1.58

2.41

1.55

  1. The highest values are given in bold