A Systems View Across Time and Space
Table 14 Questionnaire items
Variable | Items | Source: Adapted from | |
|---|---|---|---|
Code | Description | ||
Website Design | WD1 | The online market platform is user-friendly | |
WD2* | The online market platform loads all the texts and graphics that I need | ||
WD3 | The online market platform is well-designed and visually interactive for me | ||
WD4 | The online market platform is responsive to my requests and able to conduct purchase at any time, from anywhere | ||
WD5 | The online Market platform provides relevant information about the products that I want to buy | ||
WD6 | The online market platform provides up-to-date information | ||
Perceived Usefulness | PU1 | The online market platform Improves the quality of my transaction | Xu et al. (2021), Melorose et al. (2015), Venkatesh et al. (2003) |
PU2* | The online platform Improves performance of the trading | ||
PU3 | The online marketplace platform provides efficient service | ||
PU4 | The online marketplace platform Provides effective service | ||
PU5 | The online marketplace platform is Comfortable | ||
PU6 | The Online market platform helps me to save my time | ||
PU7 | The Online market platform saves my costs | ||
Perceived Ease of Use | PEOU1* | The online market platform is simple to use | Xu et al. (2021) Melorose et al. (2015) |
PEOU2 | The online market platform is Straight Forward to use | ||
PEOU3 | The online market platform is one button touch | ||
PEOU4* | The online market platform is easy to register and activate | ||
PEOU5* | The online market platform is Easy to understand | ||
PEOU6 | It is convenient to find what I really want On this online market platform | ||
PEOU7 | Learning to use the online market platform is very simple | ||
PEOU8 | I believe that it is easy to get information from the online market platform to do what I want it to do | ||
Trust | TR1 | This online market platform is a reliable place to shop | Lai (2016) |
TR2 | This online market platform sells the right products, quality and designs as posted | ||
TR3 | This online market platform complies with the procedures and terms they announced | ||
TR4 | The online market platform allows checking goods before receiving goods | ||
TR5 | The online market platform is a trustworthy site to make purchases | ||
Subjective Norm | SN1 | People who influence my behavior think that I should use the online shopping channels | |
SN2 | People who are important to me think that I should use the online shopping channels | ||
SN3 | People very close to me have been helpful in the use of online shopping channels | ||
SN4* | In general, people very close to me supported the use of the online shopping channels | ||
SN5 | I use the online market platform as people around me use this it too | ||
SN6 | People around me have a positive attitude towards the online market platform | ||
Purchase intention | PI1 | I always feel excited when shopping from this online market platform | Dewi et al. (2020), Ahmad Wani and Wajid Ali (2016), Xu et al. (2021), Celik (2014) |
PI2 | I spend my free time surfing and searching for products on this online market platform | ||
PI3 | I intend to purchase online in the future from this online market platform | ||
PI4* | I intend to make a purchase(s) through the online market platform in the future | ||
PI5 | I am probably going to keep purchasing products from this online market platform | ||
PI6 | I predict I would make a purchase(s) through the online market platform in the future | ||