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A Systems View Across Time and Space

Table 1 Sample characteristics

From: Business resilience and growth strategy transformation post crisis

Samples

Type of business

Size of business

Established from

Type of interview

New business/business model during pandemic

Number of interviews

1

Restaurant

Micro

2017

Face-to-face

Expanded to include non-food business

2

2

Traditional drink

Small

2015

Face-to-face

Selling their product direct to customers in some government offices

2

3

Traditional food

Small

2018

Face-to-face

–

1

4

Beverage/drink

Micro

2018

Face-to-face

Selling food in their stall

2

5

Snack

Small

2017

Face-to-face

Selling drink in their stall

2

6

Snack

Small

2018

Face-to-face

–

2

7

Korean snack

Medium-sized

2019

Face-to-face

Releasing new menus

2

8

Beverage/drink

Small

2019

Face-to-face

–

2

9

Restaurant

Small

2015

Telephone

Adding to the menu

2

10

Traditional food

Micro

2016

Face-to-face

Providing delivery service

2

11

Japanese food

Micro

2019

Face-to-face

Providing fushion snack

1

12

Beverage/drink

Medium-sized

2018

Telephone

Adding more drink varieties

3

13

Snack

Medium-sized

2018

Telephone

Selling rice bowls

2