A Systems View Across Time and Space
Table 2 Resilience patterns
From: Business resilience and growth strategy transformation post crisis
Line-by-line coding | Pattern | Theme |
|---|---|---|
• Resilience hinders me to close my business and it’s like my response to any failure I face in running my business—P6 • This business is our backbone, I can’t close it down even the time is hard. Trying to survive daily is our main goal nowadays—P13 | Response to failure | Resilience awareness |
• When my business declined, the temptation to close the business for a while or to fire my employee was so big.—P3 • I don’t know the real meaning of resilience but if you mean I need to survive to sustain my business,—P4 | Survive and sustain | |
• Yes I do, I don’t give up easily, maybe that’s resilience for me—P4 • I think we need to be smart in this condition, most of the time, we have to offer other services or sell other products. What I mean is Allah (God) will always show a way to whom who don’t give up—P1 | Not giving up | |
• To recover from our loss, we try to find new market and try to keep selling our product even though the customers are limited—P2 • Keep our operational running frequently and not give up are our way to recover from this difficulties—P6 | Recovery | Resilience adaptive |
• I sell Crips to tourist but during this pandemic I can’t sell a lot. I tried to sell another snack and drink to survive. Hope the condition can be normal soon—P5 • Limited movement and employee terminations every where, people don’t consider snack as important thing to buy. Business survival became our priority. Luckily, they (employees) all undestand the condition and we stand together to help eachother—P6 | Survive | |
• I faced an extreme profit loss last year (2020), but this is my only source of income so, I sell smaller portion with cheaper price. I do that while waiting for any support from local government—P9 • We did some adjustment to the business so far. People don’t look for snack nowadays, they spend their money to real real food (rice/main course), so we shift our business to also serve them lunch menu—P13 | New strategy | |
• How to sustain my business? so far, I follow others by setting low price strategy, using social media and longer my daily operation time—P12 • Differ to other business that trying to produce new product during this crisis, I’m grateful that I have distributors from some other cities. Those distributors help me to sustain—P3 | Sustain | Resilience action |
• The problem mostly comes from the owner. We need to be agile, consistent and resilient to stay in business—P8 • Being consistent, commitment, motivated, patient and stay resilient help me a lot—P12 | Revive |